KnCMiner customers: pay attention! The company today released a statement on the progress of their highly-anticipated Neptune miners (just to make that point, the company sold $8 million worth of the miner — in one day).
The first point in KnC’s update relates to the 20nm chips:
We over engineer our chips and don’t promise anywhere near the actual 100% performance they could possibly achieve. This enables us to use the latest and greatest chips safely. So when you read about much longer timelines for this technology it’s important to note they are not our timelines. We have a very different approach. We over engineer our chips and only use world class partners in our chip designs. These important factors allow us to have the technology in our customer’s hands faster than other companies.
As misinformation on the web is rampant, the company wants to make it clear that they are using “cutting edge” tech in their products.
Neptune Miner Update
According to KnC, the powerful Neptune miner is being fabricated at this time at the Taiwan Semiconductor Manufacturing Company Foundry.
We are actively pushing to get the chips as fast as possible to our assembly factories in Sweden. We have of course taken all steps to make sure that the process is done as fast as possible. We know as well as everyone in this business that time is a critical part of the process.
Speaking of time, some customers have a lot of it. Which is why KnC is releasing a few more details on their cloud hashing solution designed to hold over customers who pre-ordered the device.
The company’s “mega-data center” in the North of Sweden is just about finished, and KnC will be allowing customers the opportunity to has at 3TH using the KnC mining pool or a pool of their choice.
The first customers (batch 1) are expected to be hashing in our data center in early June and the last customer will hash in our data center around the last week of June. All the customers will be able to hash in that data center for as long as we are late in shipping your Neptune product, this service will be provided on a best effort basis. We have a 24/7 operations teams in place with multiple redundant internet and power connections and we will aim to have as close to 0 down time as possible.
Order conversion opportunity
KnC is allowing customers who don’t wish to wait for the Neptune the opportunity to a 3TH Jupiter miner. With a total of 400 of these particular units available, KnC says that each setup contains:
18 of their own 28nm 8 DC/DC module ASIC boards with coolers, 3 controller cards, and required cables. Power supplies are not provided.
The boards are in aluminum boxes, each box contains 3 chips side by side with front and rear cooling vents. Each controller card runs two boxes. This option will be offered free of charge for anyone wanting to convert their Neptune to a 3TH Jupiter. If more than 400 people want to have the conversion we will ship in order of payment for the original Neptune order. This offer will be open for 7 days for people to contact us. After 7 days from today the exchange will be frozen and people will be contacted who made it onto the queue. The products will then be shipped from stock as soon as possible. This will be offered at no cost to the customers wanting to take 3TH of Jupiter’s instead of waiting for their Neptune’s. There is a 90 day warranty on this product. Anyone wanting to take this option should contact customer service via email with their order number who will then take care of the conversion.
How do you react to today’s update?